Emergency Services

subnav icon More

In case of emergency dial 9-1-1

Calling 9-1-1 in an Emergency

Call 9-1-1 in the event of a life threatening emergency

  • Structural fire
  • Vehicle fire
  • Motor vehicle accident
  • Water rescue emergency
  • Electrocution
  • Industrial accident

Please do not call 9-1-1 for non-emergency situations

For general information or to submit an open air burning complaint call our non-emergency number during business hours: 705-789-5201

These are general guidelines – if in doubt, call 9-1-1.

What happens when you call the 9-1-1 Communication Centre?

  • A dispatcher will ask: Police, Fire, or Ambulance?
  • Calls identified as a fire emergency are automatically transferred to the Fire & Emergency Services Dispatch Center.
  • The dispatcher electronically receives the address and telephone number of the telephone you are calling from. It is important to state if you are calling from someone else's phone or a different location from the emergency.
  • If you cannot speak, fire services will respond to the address that appears electronically. Take the time to verify your address and ensure your phone provider has a correct listing.
  • Seconds count in an emergency, so help us take the guess-work out of finding you.
  • Remain calm and give direct answers to all questions. Speak slowly and clearly. You will be asked additional questions so the dispatcher can send the right type of help. All questions are important.
  • NOTE: Wait for the fire dispatcher to hang up before you do.

What you can do until the fire services arrives:

  • Assure everyone that help is on the way.
  • Keep the phone line clear after making the 9-1-1 call.
  • Direct someone to wait out front to meet the firefighters and lead the way. Wave a flashlight or turn on flashers of a car or a porch light if it's dark or visibility is poor.
  • Secure Pets, especially dogs, in a separate area.
  • Have a visible address number, easily readable from the street.
  • In case of a fire or carbon Monoxide alarm, exit the building immediately and await arrival of the fire service.

Fire services

The Huntsville/Lake of Bays Fire department is committed to making our community safer through public education, fire suppression and rescue duties.

Emergency Management

The Township of the Lake of Bays has an Emergency Response Plan in place to help deal with all types of emergencies. The Township's Community Emergency Management Committee develops and implements the emergency management program including the preparation and maintenance of the Emergency Response Plan which includes a Public Awareness and Education Strategic Plan.

2019 Flood Information and Resources 

Township Public Notices

Township of Lake of Bays news and notices are available year-round. 

Road Closures related to Flooding

Current updates on road closures can be found on our road closures webpage. 

Solid Waste Disposal

To assist Lake of Bays property owners with clean-up resulting from the 2019 flooding, the Township starting Wednesday, May 8, 2019 will be issuing one (1) Waste Disposal Voucher per property to provide no-charge disposal of flood damaged waste at District Transfer Stations during operating hours. The voucher is valid to dispose of up to one half-ton truck and single-axle trailer load (or equivalent) of flood-related debris. 

Voucher Eligibility  

Vouchers for solid waste disposal are available to Township of Lake of Bays property owners that:

  • Have solid waste generated by the 2019 flood in the Township of Lake of Bays;
  • Do not have insurance coverage that would compensate them for solid waste disposal costs related to the 2019 flood in the Township of Lake of Bays;
  • Require the Township's financial assistance to address waste disposal costs resulting from the 2019 flood in the Township of Lake of Bays.  
*Proof of ownership is required.  
Voucher Pick-Up 

Eligible individuals can get their voucher (one per property) starting Wednesday, May 8, 2019 as follows:

 

Location:        Township of Lake of Bays Municipal Office, 1012 Dwight Beach Road, Dwight

Dates/Times:  Monday to Friday, 8:30 a.m. to 4:00 p.m. (statutory holidays excepted)

 

Lake of Bays property owners who demonstrate need, will have until October 15, 2019 to utilize the voucher.

Disposal Information

The voucher is valid to dispose of up to one half-ton truck and single-axle trailer load (or equivalent) of flood-related waste, including:

  • Construction/demolition materials - drywall, insulation, draperies, wood, flooring, carpeting;
  • Household furniture - couches, chairs, shelves, tables, bedding, bed frames, mattresses, box springs;
  • Electronics - TV's, stereos, speakers, computers, etc.;
  • Wet and damaged clothing, towels, rags, etc.;
  • Spoiled food and food waste;
  • Applicances - scrap metal, fridges and freezers (empty), washing machines, dryers, etc. 

 

Hazardous waste material, motorized vehicles and/or auto parts and tires are not accepted using the voucher. Residentially sourced Hazardous Waste (oil, gas, pesticides, batteries, paint, etc.) are not acceptable at the Transfer Station and can be disposesd of at a Mobile Collection Event. Household Hazardous Waste can also be delivered to Brendar Environmental (1122 Rosewarne Drive) in Bracebridge, Monday - Friday - 9am - 5pm at no charge.   

 

The District of Muskoka advises that filled sandbags can be dropped off at the Rosewarne Transfer Station (1062 Rosewarne Drive, Bracebridge) during operating hours, at no cost - no voucher required (note: sandbags are not recyclable).

Disposal Locations

Vouchers can be used at the following locations: 

 

Location:                        Rosewarne (Bracebridge) Transfer Station, 1062 Rosewarne Drive, Bracebridge 

Hours of Operation:    Monday to Friday: 8am-6pm / Saturday: 9am-5pm / Sunday: 9am-5pm

 

Location:                        McLean (Baysville) Transfer Station, 3901 Brunel Road, Baysville 

Hours of Operation:    Mon.,Wed.,Fri.: 8am-4pm / Saturday: 9am-4pm / Sunday: Noon-5pm    

 

Location:                        Ridout (Dorset) Transfer Station, 21909 Hwy 35, Dorset 

Hours of Operation:    Tues. & Thurs. 8am-4pm / Saturday: 9am-4pm / Sunday: Noon-5pm   

 

Location:                        Stisted (Huntsville) Transfer Station, 178 Stisted Landfill Road, Huntsville 

Hours of Operation:    Monday to Friday: 8am-4:30pm / Saturday: 9am-4:30pm / Sunday: 11am-4:30pm 

 

Location:                        Franklin (Dwight) Transfer Station, 1020 Oxtongue Rapids Park Road, Dwight 

Hours of Operation:    Monday to Friday: 8am-4pm / Saturday: 9am-4pm / Sunday: Noon-5pm

 

Location:                        Sinclair (Limberlost) Transfer Site, 1931 Limerlost Road, Huntsville 

Hours of Operation:    Tues. & Thurs.: 8am-4pm / Saturday: 9am-4pm / Sunday: Noon-5pm   

                      

For more information about waste management and disposal in Muskoka, please contact the District of Muskoka's Waste Management Department at 705-645-6764 or publicworks@muskoka.on.ca or visit www.muskokarecycles.ca

Sandbags for Flooding 

Township of Lake of Bays does not supply sand bags. Please contact the following for sand bags and/or sand:

  • Home Depot (9 Ott Drive, Huntsville) - 705-788-5000
  • Sunbelt Rental, formally CRS (40 Cairns Cres., Huntsville) - 705-788-7718
  • Hutcheson Sand & Gravel (1265 Aspidin Road, Huntsville) - 705-789-4457

View Sandbagging Techniques

The District of Muskoka advises that filled sandbags can be dropped off at the Rosewarne Transfer Station (1062 Rosewarne Drive, Bracebridge) during operating hours, at no cost - no voucher required (note: sandbags are not recyclable).

Water Test Kits

Water test kits can be picked up at our local health unit branch located at 34 Chaffey Street, Huntsville. Please contact the Simcoe District Muskoka Health Unit - Huntsville Branch for more information at 705-789-8813. 

District Municipality of Muskoka 

View the District Municipality of Muskoka 2019 Flood Information webpage. 

Debris

Please secure or remove items which may create debris following a flood. 

 Ministry, Health & External Links 

Emergency Preparedness Resources

Notices, Alerts and Weather Forecasts

Keep informed! Sign up for emergency notifications:

Power Outages:

Weather and Flood Forecasts:

Travel Information:

What You Can Do To Be Prepared

Everyone has a role to play in being prepared for emergencies. Emergency planning and preparation starts with you:

72 Hours logo asking is your family prepared

 

Get Prepared includes resources prepared by the Federal Department of Public Safety and Emergency Preparedness. Emergency Management Ontario also provides information for seniors, children and pets.

For additional tips, visit the Simcoe Muskoka District Health Unit.

How to Prepare for Specific Emergencies

How to Prepare for Weather Events

Contact Us