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The Township of Lake of Bays is committed to:

  • Improved accessibility for people with disabilities;
  • Removing barriers in a timely manner;
  • Maintaining accessibility as a priority in the township's decision-making process; and
  • Excellence in serving all of our clients, including people with disabilities. 

The Township's website has been designed to be WCAG 2.0 level AA compliant and to meet the Province of Ontario's Accessible Information and Communications Standard.


The Township recognizes that there are situations where it is not practical to present content in an accessible format. Examples of such exceptions include:

  • Mapping or GIS data;
  • Engineering drawings or complex technical data;
  • Vendor web applications where the Township was unable to negotiate contractual obligation to maintain accessibility;
  • Presentation content where rendering accessible would hinder the ability to achieve its intended purpose;
  • Content that cannot be rendered accessible without significant impact; and
  • External contributors may provide content which does not comply with Township web accessibility standards. Converting such document to an accessible format is deemed non-practicable.

Accessibility standards

View our Accessibility Standards for Customer Service Policy.  

View our 2024-2029 Multi-Year Accessibility Plan

View our 2018-2023 Multi-Year Accessibility Plan.

View our Annual Status Report 

View Accessibility Compliance Reports:


View the Accessibility for Ontarians with Disabilities Act, 2005

View the Ontarians with Disabilities Act, 2001

Other Resources

Guide to Accessible Public Engagement

Request accessible formats and supports

Upon request, we will provide or will arrange for accessible formats and communication supports. If you require accommodation, have any questions, want to provide feedback or if you have a comment, please contact our Accessibility Coordinator.

View our Accessible Formats and Communication Supports Policy

To request alternate formats, please complete the Request for Documents in Alternate Formats form.

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